Last updated April 17, 2025
Welcome to our Site. This Site is maintained as a service to our customers. By using this Site, you agree to comply with and be bound by the following terms of use (the “Terms”). Please review these Terms carefully. If you do not agree to these Terms, you should not use the Site.
These Terms constitute a legally binding agreement made between you, whether you are using the Site personally or on behalf of an entity (“you”) and LowerTheTax (“Company”, “we”, “us”, or “our”), concerning your access to and use of the https://www.lowerthetax.com website as well as any other website, media form, media channel, or mobile website related, linked, or otherwise connected thereto (collectively, the “Website”) as well as any services offered by the Company, either through the Website or otherwise (the “Services” and together with the Website, the “Site”). You agree that by accessing and/or using the Site or the Services, you have read, understood, and agree to be bound by all of these Terms.
If you are accessing or using the Site on behalf of an entity, you represent that you have the authority to bind the entity to these Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.
NOTE: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH THE COMPANY.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the Terms and the “Last updated” date of these Terms. Notwithstanding the foregoing, it is your responsibility to periodically review these Terms to stay informed of updates. By your continued use of the Site, you will be subject to, and deemed to have been aware of, and to have accepted, the changes in any revised Terms after the date such revised Terms are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subject to such laws, you may not use this Site.
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use (“Permitted Purposes”). We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
For property tax appeals filed in calendar year 2021 or later, you agree to furnish us with physical or electronic record of the Property Value Notice (“Notice”) received for all appeals submitted, OR attest, upon submission of Service Agreement & Authorization of Agent forms or by non-termination of existing Service, that Notice was not received from relevant county property assessment authority. If property owner wishes not to attest to non-receipt of Notice and does not provide the Company with physical or electronic record of the Notice, property owner agrees to withdraw any existing or future appeals.
You may be required to register with the Site to interact with some of our Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and PayPal.
You may be required to make a purchase or pay a fee to access some of our Services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time.
All payments shall be made in U.S. dollars.
You agree to pay all charges or fees, at the prices then in effect, for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase.
If any amount due is not received by the due date, a late payment fee of 1.5% of the outstanding balance, or the maximum permitted by law, whichever is less, will be charged each month until payment for all outstanding amounts, including late fees, has been paid. The late payment fee will be calculated and added to the total amount due each month.
We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.
You can cancel your subscription at any time by contacting us through our contact page. Your cancellation will take effect at the end of the current paid term.
If you are unsatisfied with the Site or our Services, please contact us.
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that we specifically agree to in writing.
As a user of the Site, you agree NOT to: systematically retrieve data or other content from the Site to create or compile a collection, compilation, database, or directory without our express written permission; use the Site for any purposes other than the Permitted Purposes; make any unauthorized use of the Site; circumvent, disable, or otherwise interfere with security-related features of the Site; engage in unauthorized framing of or linking to the Site; trick, defraud, or mislead us or other users; make improper use of our support services or submit false reports of abuse or misconduct; engage in any automated use of the system; interfere with, disrupt, or create any undue burden on the Site or the networks or services connected to the Site; attempt to impersonate another person; use any information obtained from the Site to harass, abuse, or harm another person; use the Site as part of any effort to compete with us; decipher, decompile, disassemble, or reverse engineer any of the software comprising the Site; upload or transmit viruses or other material that interferes with any party’s use of the Site; copy or adapt the Site’s software; delete the copyright or other proprietary rights notice from any Content; harass, annoy, intimidate, or threaten any of our employees or agents; or use the Site in a manner inconsistent with any applicable laws or regulations.
We may provide you with the opportunity to create, submit, post, display, transmit, or broadcast content and materials to us or on the Site (“Contributions”). Contributions may be viewable by other users of the Site. Any Contributions you transmit will be treated in accordance with our Privacy Policy.
When you create or make available any Contributions, you represent and warrant that: the creation and use of your Contributions does not infringe the proprietary or intellectual property rights of any third party; you are the creator and owner of or have the necessary licenses and permissions for any Contributions you provide; your Contributions are not false, inaccurate, or misleading; your Contributions are not unsolicited or unauthorized advertising; your Contributions are not obscene, violent, harassing, or otherwise objectionable; your Contributions do not violate any applicable law or the privacy or publicity rights of any third party; and your Contributions do not otherwise violate any provision of these Terms.
By making a Contribution, you grant to us an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide, royalty-free license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display your Contributions, in whole or in part, in any format or medium. We may, but are not obligated to, pre-screen Contributions. We are not required to host, display, or distribute any Contributions and may remove any Contributions at any time for any reason.
We respect the intellectual property rights of others. If you believe your copyright or other intellectual property right is being infringed by a user of this Site, please provide written notice to us via our contact page. Your written notice must contain your physical or electronic signature; identify the copyrighted work or other intellectual property alleged to have been infringed; identify the allegedly infringing material in a sufficiently precise manner; contain adequate information by which we can contact you; contain a statement that you have a good faith belief that use of the material is not authorized by the owner or the law; and contain a statement that the information in the notice is accurate and that you are authorized to act on behalf of the owner. We reserve the right to terminate the account or access of any user who is the subject of repeated infringement notifications.
When posting a review, you must comply with the following: (1) you should have firsthand experience with the person/entity being reviewed; (2) your review must not contain offensive profanity or abusive, racist, or hate language; (3) your review must not contain discriminatory references; (4) your review must not contain references to illegal activity; (5) your review must not include false or misleading statements. We may accept, reject, or remove reviews at our sole discretion. By posting a review, you grant to us a perpetual, non-exclusive, worldwide, royalty-free license to reproduce, modify, translate, transmit, display, perform, and/or distribute all content relating to said review.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. Except as prohibited by applicable law, you hereby assign all right, title, and interest in the Submissions to us, and we are free to use them without any attribution or compensation to you.
The Site may contain links to other websites or content belonging to third parties. We are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content. Inclusion of or linking to any Third-Party Websites or Content does not imply approval or endorsement by us. If you decide to leave the Site and access a third-party website, you do so at your own risk.
We reserve the right to: monitor the Site for violations of these Terms; take appropriate legal action against anyone who violates the law or these Terms; refuse, restrict access to, or disable any of your Contributions; remove content that is excessive in size or burdensome to our systems; and otherwise manage the Site in a manner designed to protect our rights and property.
We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. The Site is hosted in the United States. If you access the Site from any other region, through your continued use you are transferring your data to the United States and you agree to have your data transferred to and processed in the United States.
These Terms shall remain in full force and effect while you use the Site. We reserve the right to deny access to and use of the Site to any person for any reason or for no reason, including for breach of any representation, warranty, or covenant contained in these Terms. We may terminate your use or participation in the Site or delete your account and any content you posted at any time, without warning, in our sole discretion.
If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name or a fake or borrowed name.
We reserve the right to change, modify, update, or remove the contents of the Site at any time at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice. We cannot guarantee the Site will be available at all times. We will not be liable for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance.
These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made within the United States, without regard to its conflict of law principles.
Informal Negotiations. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a “Dispute”), the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.
Binding Arbitration. If the parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing. Except where otherwise required by applicable law, the arbitration will take place in Texas. If a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Texas.
Restrictions. The parties agree that any arbitration shall be limited to the Dispute between the parties individually, and waive the right to file a class-action lawsuit. There is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures.
In no event shall any Dispute be commenced more than one (1) year after the cause of action arose.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; PERSONAL INJURY OR PROPERTY DAMAGE; UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; INTERRUPTION OR CESSATION OF TRANSMISSION; BUGS, VIRUSES, OR THE LIKE; OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR MADE AVAILABLE VIA THE SITE.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO THE OCCURRENCE GIVING RISE TO SUCH ACTION. CERTAIN US STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) your breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party; or (5) any overt harmful act toward any other user of the Site.
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. We shall have no liability to you for any loss or corruption of any such data.
You agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders, and other records documenting your transaction with us.
You consent to receive emails, text messages, and phone calls from us at the email address(es) and telephone number(s) you provide to us, even if you are on a federal or state do-not-call registry. We use the information for the purpose of sending you the requested communications. We do not sell, rent, or share the information from your consent to receive communications with third parties for their direct marketing purposes. The emails, text messages, and phone calls may contain transactional or marketing information. While message frequency varies, we will not send you more than fifteen messages per week unless otherwise requested by you. You may opt out of receiving marketing messages at any time by contacting us. You may opt out of text messages by replying STOP, END, CANCEL OR QUIT to any text message.
Under California Civil Code Section 1789.3, California users are entitled to a consumer rights notice. This Site is provided by LowerTheTax. If you have a question or complaint regarding the Site, please contact us through our contact page. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210.
These Terms and any policies posted by us on the Site constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Site.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us through our contact page.